Shipping policy

Where we ship

We currently ship within the United States only. International orders are something we hope to offer in a later season; for now, every order is dispatched to a US address.

How fast it gets to you

Stage	Time
Processing	1–2 business days
Transit	3–7 business days
Total	4–9 business days from order to door

Orders placed before 4:00 PM ET, Monday to Friday, begin processing the same day. Orders placed afterwards, or over the weekend, are processed on the next business day. We don't dispatch on US federal holidays.

What it costs

Spend	Shipping
Under $100	$5.99 USD, flat
$100 or more	Free, on us

Every order ships tracked. The carrier (USPS, UPS, or FedEx) is chosen based on the destination and what's fastest from our fulfilment partner.

Where it ships from

Every order is dispatched from our US fulfilment partner, so domestic orders move quickly. You'll receive a dispatch email with a tracking link the moment your order leaves us.

Address problems

If the carrier returns a package because the delivery address was incorrect or undeliverable, we'll get in touch to confirm and reship. A second shipping charge may apply if the original address was wrong at checkout.

Lost or delayed packages

If your tracking hasn't updated for 5 business days past the expected delivery window, email support@henrybennet.com with your order number. We'll open a claim with the carrier and either reship or refund.

We can't be held responsible for delays caused by severe weather, carrier disruption, or addresses provided incorrectly at checkout — but we will do everything reasonable to get your order to you.